Privacy Policy

 

Last updated: 14 August 2026

Four Seasons Pool and Spa Ltd. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect and process personal data when you contact us through our website or communicate with us regarding our services.

1. Data Controller

The controller responsible for your personal data is:

Four Seasons Pool and Spa Ltd.
278, Triq il-Baltiku
St Julian’s STJ 1881
Malta

Website: fourseasonspools.com.mt
Email: info@fourseasonspools.com.mt
Phone: +356 2737 0730

2. Personal Data We Collect

When you contact us through our website contact form, we may collect the information you provide, including:

  • your full name;
  • your email address;
  • your telephone number;
  • whether you are contacting us as an individual or business;
  • the topic or service you are interested in; and
  • the content of your message.

Please do not provide sensitive personal information in the message field unless it is necessary for your enquiry.

3. Why We Process Your Personal Data

We process information submitted through the contact form in order to:

  • receive and respond to your enquiry;
  • communicate with you about the service or project you are interested in;
  • provide information or quotations requested by you;
  • take steps requested by you before entering into a contract; and
  • where applicable, manage subsequent communications relating to a quotation, project, service or existing business relationship.

We do not use information submitted through the contact form to subscribe you to newsletters or general marketing communications.

4. Legal Basis for Processing

Where your enquiry concerns a potential service, quotation or project, we process your personal data where this is necessary to take steps at your request before entering into a contract, in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR).

Where processing is not directly related to entering into or performing a contract, we may process your information where necessary for our legitimate interests in responding to enquiries and conducting our business, provided that those interests are not overridden by your rights and interests.

5. How We Receive and Store Contact Form Information

Information submitted through the contact form is sent to Four Seasons Pool and Spa Ltd. by email.

We use Google email services for our business email communications. As a result, personal data contained in correspondence may be processed through Google’s services in connection with providing those services.

6. How Long We Keep Your Personal Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

The retention period may therefore depend on the nature of your enquiry and whether it develops into a quotation, project, contractual relationship or other ongoing business communication.

Where information is no longer required for the purpose for which it was collected, and there is no legal or legitimate reason requiring its continued retention, it will be deleted in accordance with our data retention practices.

7. Sharing Your Personal Data

We do not sell your personal data.

Your personal data may be accessible to service providers that we use to operate our website, email and related business systems where this is necessary to provide those services.

We may also disclose personal data where required by law or where necessary for the establishment, exercise or defence of legal claims.

8. International Data Transfers

Some of the service providers we use may process personal data outside Malta or the European Economic Area.

Where personal data is transferred outside the European Economic Area, we rely on the safeguards required under applicable data protection law where such safeguards are required.

9. Your Data Protection Rights

Subject to the conditions provided by applicable data protection law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to certain processing;
  • request portability of your personal data where applicable; and
  • withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the competent data protection supervisory authority. In Malta, this is the Office of the Information and Data Protection Commissioner (IDPC).

To exercise your rights or ask a question about the processing of your personal data, contact us at:

info@fourseasonspools.com.mt

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Information about the cookies used on the website and your choices regarding them is provided separately in our Cookie Policy (EU) and through our cookie consent management system.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our data processing practices or legal requirements change. The current version will be published on this page together with its latest revision date.